Privacy Policy

Privacy Policy (Basic Policy on Protection of Personal Information)

Eiwa Boueki Co., Ltd. (hereinafter referred to as "the Company") shall comply with laws and ordinances and other rules concerning personal information, and shall do everything possible to protect customers’ important personal information. The Company shall strive for the proper handling and protection, pursuant to its basic privacy policy below, of personal information obtained by the Company through the provision of that information by its customers through its website, by telephone, and other means.

1. Purpose of collection and use of personal information
The Company will clearly define the purpose for collecting personal information within the scope of its business operations and collect personal information to the extent necessary to achieve that purpose. The Company collects customer's personal information in the event of inquiries and/or applications made by customers regarding its services and/or provision, etc. from its customers. When providing personal information to the Company, the Company asks customers to provide their most up-to date information.
The Company will use customers’ personal information for the purposes described below.

  • To contact the customer

  • To respond to an inquiry made by the customer

  • To provide services and/or information to the customer

2. Provision of personal information to third parties
The Company will not provide any personal information provided by customers to any other third party, with the exception of the following circumstances:

  • When required to do so by law or ordinance

  • When consent has been received from the customer

  • When the information is in a form that does not allow the identification of individual customers

  • In cases where it is necessary to cooperate with a national agency or a local public entity or a party contracted by such agency or entity in the executive of its affairs as prescribed by law or regulation, and there is a possibility that the execution of those affairs would be made difficult if approval were to be obtained from the individual concerned

3. Management of customers’ personal information
The Company will endeavor to conduct educational awareness activities for its employees, to place in each department that handles personal information an officer who will be responsible for personal information and to manage customers' personal information appropriately. The Company will also make efforts to maintain the security of its website and other sources to protect customers’ personal data from unauthorized access, leaks, loss or damage.

4. Disclosure, correction, addition, suspension of use or deletion of customers’ personal data
Please contact the Company directly if you wish to make a request for the disclosure, correction, addition, suspension of use or deletion of your personal data that is held by the Company. After confirming that such request has been made personally by the customer concerned, the Company will take the action requested by the customer. The Company will contact the customer who made the request to advise whether or not the Company will comply with the request. If the Company does not comply with the request, the Company will strive to provide an explanation of the reasons for that non-compliance.

Contact regarding privacy policy
Eiwa Boueki Co., Ltd.
ET Building, 5-3-7 Ueno, Taito-ku, Tokyo
TEL 03-3836-3888